2.4 Knee Section Malfunction
Chapter 2: Troubleshooting Procedures
Page 2 - 18 CareAssist® and CareAssist® ES Bed Service Manual (MAN330 REV 4)
2.4 Knee Section Malfunction
1. At least one of the other functions operates correctly.
Yes No
↓→Go to RAP 2.1.
2. Do the following to make sure the controls operate correctly.
a. Connect a known good part.
The controls operate correctly.
Yes No
↓→Go to step 4.
3. Replace the affected control.
4. Do the following to make sure knee section motor operates correctly.
a. Remove the power supply cover.
b. Swap the knee section and foot section motor connectors (#5 brown &
#2 green) or connect a new knee section motor.
c. Press the Foot Up/Down control to raise and lower the knee section.
5. The knee section operates correctly.
Yes No
↓→Replace the knee motor (refer to procedure 4.7 on page 4-23). If
this solves the problem perform the “Final Actions” on page
2-12, otherwise contact Hill-Rom Technical Support.
6. Replace the power supply (A model beds) (refer to procedure 4.3 on page
4-9) or motor control P.C board (B model and newer beds) (refer to
procedure 4.27 on page 4-85).
This solves the problem.
Yes No
↓→Contact Hill-Rom technical support.
7. Go to “Final Actions” on page 2-12.