2.1 No Functions Work
Chapter 2: Troubleshooting Procedures
CareAssist® and CareAssist® ES Bed Service Manual (MAN330 REV 4) Page 2 - 13
2
2.1 No Functions Work
This procedure assumes that no functions work from the pendant or caregiver
controls on the siderails.
The potential for electrical shock exists with electrical equipment.
Failure to follow facility protocols may cause death or serious personal
injury.
1. Verify the two AC power fuses and one interface P.C. board in-line cable
fuse are serviceable (A model beds only).
The fuses are serviceable.
Yes No
↓→Replace the fuses (refer to procedure 4.16) (A model beds) or
(refer to procedure 4.34) (B model and newer beds), and then go
to “Function Checks” on page 2-5.
2. Verify all the cables on the AC power P.C. board and motor control P.C.
board (A model beds) or siderail interface P.C. board (B model and newer
beds) are connected correctly.
All cables are connected properly.
Yes No
↓→Connect the cables as required, and then go to “Function
Checks” on page 2-5.
3. Make sure the AC power cable operates correctly.
The cable is plugged into the power outlet correctly.
Yes No
↓→Plug the cable into the outlet correctly, and then go to “Function
Checks” on page 2-5.
4. Unplug the bed from its power source and use an appropriate test device to
check for the presence of the voltage at the power outlet.
The voltage is correct.
Yes No
↓→Inform the customer of the problem concerning the power outlet.
Connect the bed to a working power outlet, and then go to
“Function Checks” on page 2-5.
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