Ye s
No
No
Ye s
Is the Link LED of the Ethernet
terminal on the server side lit?
Ye s
Ye s
Ye s
Ye s
Can the server be selected (not
grayed out) from the PDP?
Can network functions be used
with the PC (server) without any
problem?
Is the MAC Address [00:e0:36:**:**:**]
displayed on the network Setup
screen?
No
Is the cable OK?
No
Problem with the cable.
No
The data specific to the MAIN
Assy have been deleted.
No
Replace the MAIN Assy.
Defective Ethernet section on the
MAIN Assy
Replace the MAIN Assy.
Ye s
Can the files on the server be
recognized?
Check the settings of the shared
folder for the server again.
Ye s
Defective decoding section of the
BCM7404.
Replace the MAIN Assy.
Is the PC recognized by the server
as a device?
Is the HMG Setup correctly set?
No
Improper HMG Setup.
No
Check the settings of the server
again.
Defective Ethernet section of the
BCM7404.
Defective network board of the PC.
Defective decoding section of the
BCM7404.
Ye s
No
Replace the MAIN Assy.
No
Are the properties of the files
displayed on the Factory screen?
Replace the MAIN Assy.
[HMG] How to enter DTB Service menu
Note: Use the remote control unit that supports Factory mode, because the DTB Service menu is accessible from Factory mode.
Step 1: Press the Factory key on the remote control unit to display the INFORMATION screen of Factory mode.
Step 2: Press the Mute key on the remote control unit 3 times to display the INITIALIZE screen.
Step 3: Press the j key on the remote control unit twice to display the “DTB SERVICE MODE (+)” indication at the bottom of the screen.
Step 4: Press the ENTER/SET key on the remote control unit to display the “MODE SHIFT <=>: No” indication at the bottom of the screen.
Step 5: Press the k or l key on the remote control unit until the “MODE SHIFT <=>: YES” indication is displayed at the bottom of the screen.
Step 6: Press and hold the ENTER/SET key on the remote control unit pressed for 5 seconds or more to activate DTB Service menu.
The Home Media Gallery (HMG) Service menu is indicated below:
Ethernet
Content data
Home Media Gallery Service menuTop page of DTB Service menu
Ethernet connection data
USB device data
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