Chapter 12: Troubleshooting
Common Problems and Solutions
Quantum DXi4700 User’s Guide 383
Replication Problems
Table 1 below describes corrective actions for problems occurring with the replication.
Table 1: Replication Problems
Problem Explanation/Corrective Action
The replication was paused, but
the replication is still in process.
When you click Pause, the system will continue to replicate the current tag
or block of information in process. The process of completing the current
tag replication can take up to 15 minutes to complete. Once that tag has
completed replication the system will pause and wait to resume.
The replication was paused and a
Failure event was generated in the
Replication Events page.
This is normal. When a replication is paused, a failure event is generated
on the Replication Events page. They system will continue the replication
when you click Resume.
Replication was disabled while a
replication was in process and the
replication completed.
If you click Disable during a replication in process, the system will
complete the entire replication and then disable replication on the system.
The system will be unable to replicate until you click Enable.
Enabled replication on a NAS
share and received the following
Event: No destination host
is specified for
replication.
You must configure the target system prior to configuring the source. If the
target system is not configured first, you will not be able to designate the
replication target.
Able to enable and schedule
replication for NAS even though no
target IP configured.
It is possible to enable and schedule a replication when a target system
has not been configured. The replication will not start until a target system
is configured.
Temperature Problems
Temperature problems are generally caused by incorrect room temperature, poor air circulation inside the
DXi4700 rack or components, or a malfunctioning cooling fan.
Use the following procedure if a temperature problem is reported:
1. Check the ambient temperature of the room containing the DXi4700 system to verify that the
temperature falls within the specified range.
2. Inspect for adequate air circulation inside the rack. Some racks may provide additional fans to improve
air circulations. Check the fan for proper operation. Clean or replace any air filter as necessary.
3. If a component reports a temperature problem, verify that the associated fan is operating correctly. If
necessary, contact Quantum customer support to replace the fan (see Getting More Information or
Help).
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