55
5. Troubleshooting
Error & Status Messages on the Control Panel
This section explains what the messages that appear on the control panel mean
and what to do when a particular message appears.
❖ Messages (in alphabetical order)
Messages
/Second messages
Description Solution
Call Service: EC
Power Off On
/ If Error Reoccur
Call Service
A communication error sent
from the engine to the control-
ler has occurred in the printer.
Turn the power off, and then on. If the
message appears again, call your sales
or service representative.
Cannot check
Signal in Ad hoc
An attempt to check the radio sig-
nal was made while the commu-
nication mode was set to
[
802.11
Ad hoc
]
in the interface settings.
To check the radio signal , select Infra-
structure in the communication mode
settings.
Change Setting
Tray #
/ Paper Size:
Paper Type:
The paper size and type setting
in the tray differs from that of
actual paper size and type in
the tray.
#: tray number
Load paper of the selected size in the
tray, and then change the paper size
setting with the control panel. Or,
press {Form Feed}, and then select the
tray using the control panel. Or, press
{Job Reset} to cancel the print job.
You can make to setting to print disre-
garding the error message.
Close Duplex
Unit Cover
The cover of the optional du-
plex unit is open.
Close the cover of the optional Duplex
Unit.
Close
Front Cover
The front cover is open. Close the front cover by pressing the
left and right side indentations.
Close Rear/Paper
Exit Cover
The paper exit cover or the rear
cover is open.
Close the paper exit cover or the rear
cover.
DHCP assigned
Cannot change
An attempt to change the IP ad-
dress, subnet mask or gateway
address was made while
DHCP was set to [On].
Make the change after setting DHCP
to [Off].
Energy Save Mode The printer is in Energy Saver
mode.
No action required.
Error: Enter 5
or 13 characters
An ID with an invalid number of
digits was entered for the WEP key.
Enter the correct number of digits for
the WEP key.
Error: Enter 10
or 26 characters
An ID with an invalid number of
digits was entered for the WEP key.
Enter the correct number of digits for
the WEP key.
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