Removing Printing Jams
If a paper jam occurs, one of the following messages appears on the screen:
• "Misfeed: Bypass Tray"
• "Misfeed: Dup. Unit Remove Paper"
• "Internal Misfeed"
• "Misfeed: Stnd. Tray"
• "Misfeed: Tray 1"
• "Misfeed: Tray 2"
• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can
smudge. Make test prints until smudges no longer appear.
• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine
will cause further jams and possibly damage the machine.
• Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any
pages that did not print out.
Removing internal/tray 1/tray 2 jam
If "Internal Misfeed", "Misfeed: Tray 1", "Misfeed: Tray 2" appears on the display, follow the procedure
below to remove it.
• The inside of this machine becomes very hot. Do not touch the parts labeled " " (indicating a
hot surface).
• Some of this machine's internal components get very hot. For this reason, take care when
removing misfed paper. Not doing so could result in burns.
• When removing jammed paper, make sure not to trap or injure your fingers.
Paper Feed Problems
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