Printer Problems
This section describes printing problems and possible solutions.
Problem Solution
An error occurs.
If an error occurs when printing, change the computer or
printer driver settings.
• Check the printer icon name does not exceed 32
alphanumeric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close
unneeded processes too.
• Check that the latest printer driver is being used.
A print job is canceled.
If [I/O Timeout] under [System Settings] is set to 15 seconds,
increase the time period. A print job may be canceled if
printing is frequently interrupted by data from other ports, or if
printing data is large and takes time for processing. For
details, see p.279 "System Settings".
A Locked Print file is canceled.
• The machine already has 5 jobs or 5 MB of Locked Print
data. Print or delete an existing Locked Print file. For
details, see p.140 "Printing a Locked Print file" or p.141
"Deleting a Locked Print file".
• Even if the machine cannot store any more Locked Print
files, the machine holds the new Locked Print file for the
period of time specified in [Locked Print] under system
settings before canceling that file. Within this time, you
can print or delete the new Locked Print file. You can also
print or delete an existing Locked Print file so that the new
Locked Print file can be stored in the machine. For details
about [Locked Print], see p.279 "System Settings".
• The Locked Print file has too many pages or it is too large.
Reduce the number of pages to print, or print with a
lower setting for [Resolution] in [Print Quality]. For details,
see the printer driver Help.
Printer Problems
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