AUTOMATIC TRANSMISSION (3 A / T) (VEHICLE WITH WU-TWC) 7B-15
CUSTOMER PROBLEM INSPECTION FORM (EXAMPLE)
User name: Model: VIN:
Date of issue: Date Reg. Date of problem: Mileage:
PROBLEM SYMPTOMS
j Vehicle does not move (R, D, 2, L range)
j No upshift automatically (j 1st to 2nd j 2nd to 3rd j 2 range j D range)
j No downshift automatically (j 3rd to 2nd j 2nd to 1st j 2 range j D range)
j No gear change manually (j 1st $ 2nd j 2nd $ 3rd)
j Automatic shift point too high or too low
j Excessive gear change shock (1st/2nd/ 3rd/Reverse)
j No kickdown
j Transmission slipping in (1st/2nd/3rd/ Reverse)
j Others
VEHICLE/ENVIRONMENTAL CONDITION WHEN PROBLEM OCCURS
Environmental Condition
Weather
Temperature
j Fair j Cloudy j Rain j Snow j Always j Other
( _F/ _C) j Hot j Warm j Cool j Cold j always
Frequency
j Always j Sometimes ( times/ day, month) j Only once j Under certain
condition
Road j Urban j Suburb j Highway j Mountainous j Uphill j Downhill
j Tarmacadam j Grave j Other
Vehicle Condition
Engine &
j Other
Malfunction j Blink j Always ON j Sometimes ON j Always OFF
indicator lamp j Good condition
Diagnostic
First check: j No code j Malfunction code ( )
trouble code
Second check: j No code j Malfunction code ( )
NOTE:
The above form is a standard sample. It should be modified according to conditions characteristic of each
market.