Epson Stylus Pro 9900 User Manual

Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Where To Get Help
183
Where To Get Help
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
Technical Support Web
Site
New :Only inkjet, SPC, and Scanner products are used in this section.
Epson’s Technical Support Web Site provides
help with problems that cannot be solved using
the troubleshooting information in your product
documentation. If you have a Web browser and
can connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or
other downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local
Epson Web site.
Contacting Customer
Support
New :For All products
Before Contacting Epson
If your Epson product is not operating properly
and you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support
services for assistance. If customer support for
your area is not listed below, contact the dealer
where you purchased your product.
Customer support will be able to help you much
more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back
of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button
in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and
version
❏ Names and versions of the software
applications you normally use with your
product

Epson Stylus Pro 9900 Specifications

General

Color	Yes
Maximum resolution	2880 x 1440 DPI
Media thickness	0.08 - 1.50 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll width	1118 mm
Display	LCD
Internal memory	64 MB
Country of origin	China
Drive device, buffer size	256 MB
Sound pressure level (printing)	50 dB
USB connector	USB Type-A
USB 2.0 ports quantity	1
Ethernet interface type	Fast Ethernet
Compatible operating systems	Microsoft Windows 2000, XP, XP 64-bit, Vista, MAC OSX 10.x.x
Power requirements	AC 100-240V 50/60Hz
Power consumption (active)	80 W
Power consumption (standby)	1 W
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	2040 mm
Package width	815 mm
Package height	1080 mm
Package weight	193053 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Dimensions (WxDxH)	1702 x 678 x 1196 mm