NOTE: Do not return the deviceoranycomponenttoJuniperNetworksunless
you have first obtained an RMA number. Juniper Networks reserves the right
torefuseshipments that donot havean RMA. Refusedshipments are returned
to the customer via collect freight.
For more information about return and repair policies, see the customer support webpage
at http://www.juniper.net/support/guidelines.html.
For product problems or technical support issues, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
Related
Documentation
Locating the SRX110 Services Gateway Component Serial Number and Agency Labels
on page 140
•
• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 142
• Contacting Customer Support on page 142
• Packing the SRX110 Services Gateway and Components for Shipment on page 143
Locating the SRX110 Services Gateway Component Serial Number and Agency Labels
This topic includes the following sections:
•
Listing the SRX110 Services Gateway and Component Details with the CLI on page 140
•
SRX110 Services Gateway Chassis Serial Number and Agency Labels on page 141
Listing the SRX110 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX110 Services Gateway or component.
To list all of the SRX110 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
For SRX110 Services Gateway (SRX110H-VA)
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AX0021AF0037 SRX110h-va
Routing Engine REV 01 650-035910 AX0021AF0037 RE-SRX110H-VA
FPC 0 FPC
PIC 0 8x FE Base PIC
FPC 1 FPC
PIC 0 Internal VDSL2/ADSL-POTS
Power Supply 0
Copyright © 2013, Juniper Networks, Inc.140
SRX110 Services Gateway Hardware Guide
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