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Quantum Scalar i6000 User Manual
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Chapter 2: Troubleshooting Your Library
Accessing Online Help
Quantum Scalar i6000 User’s Guide
121
Accessing Online Help
Fo
r further help,
you can access the
library’s Online Help syste
m.
•
T
o access the entire Onli
ne Help system, click
Help >
Content
.
•
T
o access context-sensitive help, click the
Help
button on any dialog
box.
138
140
Table of Contents
Default Chapter
3
Table of Contents
3
Preface
13
Product Safety Statements
13
Explanation of Symbols and Notes
15
Product Model Number
15
Other Documents You Might Need
16
Getting more Information or Help
17
Description
19
Front View
23
Hardware Configuration Options
24
Dual Robotics Configurations and Parking Modules
25
Control Module
28
Expansion Modules
31
Library Management Module
36
I/O Management Unit
39
Control Management Blade
39
Fibre Channel I/O Blades
40
Ethernet Expansion Blades
40
Import/Export Stations
43
I/E Station Options
44
Extended I/E Option
44
Robot
43
Cartridges
46
Cartridge Magazines
47
Tape Drives and Media
51
LTO Drives
52
Mixed Media Support and Rules
53
Support for WORM
54
Operator Panel
55
Power System
56
Library Features
57
Density
57
Centralized Management
57
Proactive Availability
57
Serviceability and Reliability
57
Data Path Conditioning
58
Host Attachment
58
Remote Management
59
Capacity on Demand
59
How Does the Library Report Issues
61
Status Indicator
62
Troubleshooting Your Library
61
Chapter 2 Troubleshooting Your Library
62
System Status Button Indicators
64
E-Mail Notifications
65
SNMP TRAP Notification
66
Working with Tickets
66
Ticket Guidelines
67
Displaying Ticket Lists
70
Viewing Ticket Details
75
Viewing History Ticket Details
80
Viewing Ticket Details Reports
81
Viewing Ticket Repair
85
Viewing Tape Alerts and Generating Media Integrity Analysis
86
Reports
86
Mailing, Saving, and Printing Ticket Information
98
Running Verification Tests to Determine Issue Resolution
100
Closing Tickets
101
Generating the Tickets Report
102
Suppressing Tickets and Ticket Notifications
108
Interpreting Leds
110
Interpreting Blade Status Leds
110
Interpreting Drive Status Leds
113
Interpreting Fibre Port Link Leds
117
Interpreting Ethernet Expansion Blade Leds
120
Interpreting MCB Port Leds
121
Interpreting LBX Terminator Leds
123
Interpreting Power Supply Leds
128
Interpreting Gen 2 Robot Status Leds
130
Interpreting HDEM Tower Enable Button Blinking Pattern
132
Working with Command History Logs
133
Viewing Command History Logs
134
Mailing and Saving Logs
137
Accessing Online Help
139
Configuring Your Library
141
Running the Setup Wizard
142
Prerequisites
143
Accessing Setup Wizard
143
Enabling Licenses
143
Working with Partitions
146
Understanding Partition Media Policy Settings
149
Creating Partitions
152
Modifying Partitions
165
Deleting Partitions
173
Configuring Control Paths
174
Configuring an IBM or HP LTO-5 or Later Drive as the Control Path
177
Setting up the Network Configuration
180
Setting up Ipv4 Network Configuration
181
Setting up Ipv6 Network Configuration
185
Configuring DNS
188
Viewing the Current Network Port Settings
189
Changing the Internal IP Network Address
189
Managing Connectivity
191
Port Configuration
191
FC Host Port Failover
195
Setting up Policies for the Physical Library
198
Specifying the Date and Time
203
Configuring E-Mail
205
Setting up or Changing the E-Mail Configuration
206
Testing the Current E-Mail Configuration
207
Setting up E-Mail Notifications
208
Setting up Media Security Notifications
214
Viewing the Media Security Events Report
216
Configuring Devices
216
Configuring Drive SCSI ID
217
Configuring Fibre Channel Drive Speed, Topology, and Loop ID
220
Configuring Fibre Channel I/O Blades
222
FC Host
222
Channel Zoning
226
FC Host LUN Mapping
227
Generating the LUN Mapping Report
239
Generating the Library Configuration Report
243
Configuring Drive Cleaning
245
Assigning Cleaning Magazines
246
Importing Cleaning Media
248
Exporting Cleaning Media
249
Unassigning a Cleaning Magazine
251
Registering SNMP Traps
251
Registering an Application
252
Removing an Application's Trap Registration
253
Configuring Library Security
253
Accessing the Security Configuration Dialog Box
253
Configuring Access for Network Services
254
Configuring Access for Remote LMC Clients
255
Configuring Access for SNMP and SMI-S
258
Using LDAP
259
LDAP Server Guidelines
259
Configuring LDAP
260
Configuring Screen Saver Preferences
266
Working with Data Path Conditioning
268
Configuring Datapath Conditioning
268
About the Configuration Record
270
Setting Aisle Lights
271
Configuring a Webcam for Your Library
272
Additional Information
273
Working with Towers
273
Active Vault
277
Chapter 4 Active Vault
277
About Active Vault
278
Configure Active Vault
278
Create Active Vault Partitions
279
Configure Access to External Applications
280
Configure Active Vault Policies on Partitions
280
View Active Vault Partition Policies
284
Advanced Reporting
285
Chapter 5 Advanced Reporting
285
Media Usage Report
286
Viewing Cross-Partition Media Moves
288
Automated Media Pool
291
Requirements for Automated Media Pool
293
Configure Automated Media Pool
293
Create an AMP Partition
293
Create Magazine Extensions in Standard Partitions
294
Configure AMP Import Policies
295
Configure AMP Auto Export Policies
295
Use an Automated Media Pool
296
Assign Storage Magazines To/From the AMP
297
Move Media To/From the AMP
299
Auto Import Media
301
Capacity on Demand
303
Chapter 7 Capacity on Demand
303
Encryption Key Management
305
Encryption Key Management Systems
305
KMIP-Compliant Encryption Key Management
307
FIPS-Certified Encryption Solution
307
Drives
309
Viewing FIPS Status on the Library
310
Setting up EKM on the Scalar I6000
311
Step 1 - Installing the EKM License Key
311
Step 2 - Preparing Partitions for Library-Managed Encryption
312
Step 3 - Installing TLS Communication Certificates on the Library
312
Step 4 - Configuring the EKM Server
320
Step 5 - Configuring Partitions for Library-Managed Encryption
324
Step 6 - Saving the Library Configuration
329
Using EKM Path Diagnostics
329
Troubleshooting EKM Path Diagnostics Problems
330
Monitoring EKM Server Status
331
Using Q-EKM
333
Using SKM
334
SKM Management
334
Extended Data Lifecycle Management
345
About EDLM
346
Configuring EDLM
348
Step 1: Creating the EDLM Library Managed Partition
348
Step 2: Configuring Access to Stornext
350
Step 3: Configuring EDLM Policies on Partitions
350
Step 4: Viewing EDLM Partition Policies
360
Running Manual EDLM Tests
360
Viewing EDLM Test Sessions and Report Details
366
Working with the EDLM Test Sessions List
366
Viewing EDLM Session Report Details
369
Viewing the EDLM Queue
373
Diagnosing a Suspect EDLM Drive
374
Path Failover
375
Chapter 10 Path Failover
375
Use the Storage Networking Wizard
376
License Drives for Path Failover
377
Configure Control Path
379
Multi Control Path
380
Basic Control Path Failover
382
Advanced Control Path Failover
387
Advanced Control Path
391
Configuring Data Path Failover
394
Basic Data Path Failover
397
Advanced Data Path Failover (ADPF)
399
Configuring Host Access to Storage Networking Drives and Partitions
401
Requirements for Host Access
402
Configuring Hosts
402
Create Host
403
Creating, Modifying, and Deleting Host Access Groups
414
Host Access Configuration - Modifying Drives/Partitions and Viewing Host Access Groups
429
Configuring Access to Stornext
437
Step 1: Confirming the External Application Is Supported
438
Step 2: Installing/Removing the Scalar I6000 API Client Plug-In
438
Chapter 11 Configuring Access to Stornext
438
Step 3: Configuring External Access
440
Partition Utilization Reporting
445
Viewing the Partition Utilization Report
445
Interpreting the Partition Utilization Report
446
Scheduling Partition Utilization Reports
447
Running Your Library
451
Logging on and off
452
Logging on from the Touch Screen (Local Client)
452
Logging off from the Touch Screen (Local Client)
454
Logging on from a Web Browser (Remote Client)
454
Logging off the Web Browser (Remote Client)
456
Connecting to Multiple Libraries
456
Operator Panel
457
Indicator Panel
458
Library Management Console (LMC)
460
Menus
461
Toolbar
471
Reading the Library Information Panel
473
System Status Buttons
475
Understanding Location Coordinates
477
Cartridge Locations
478
Tape Drive Location Coordinates
483
I/O Blade Locations
486
I/E Station Locations
488
Tower Locations
490
Viewing the Library (Physical or Partition)
491
Displaying the Physical Library or a Partition
492
Managing Library Views
492
Changing the Library's State
493
Working with Local User Accounts
495
Creating Local User Accounts
496
Modifying Local User Accounts
499
Deleting Local User Accounts
501
Viewing Local User Account Permissions
502
Shutting Down/Rebooting the Library
503
Powering off the Library
505
Powering on the Library
505
Locking/Unlocking the I/E Station
506
When Robotics Are Not Ready
508
Using the Library Access Feature
510
Aisle Access
511
Robot Access
514
Using the Command Line Interface
515
Logging on to the CLI
516
Chapter 14 Using the Command Line Interface
516
Command Line Interface (CLI) Commands
517
Initial Path
517
Navigating Paths
517
Global Commands
518
Path-Specific Commands
520
Issuing a Command from the Initial Prompt
521
CLI Command List
521
Maintaining Your Library
533
Monitoring the Library
534
Monitoring System Status
535
Monitoring Drive Status
538
Monitoring Connectivity Status
541
Monitoring I/E Station Status
545
Monitoring Slot and Extended I/E Slot Status
547
Monitoring Media Status
550
Monitoring Sensor Status
553
Monitoring Users Status
558
Monitoring Partition Status
559
Monitoring Partition Policies
562
Monitoring EKM Server Status
564
Mailing, Saving, and Printing Status Information
566
Mailing or Saving the Configuration Record
568
Maintenance Actions
570
Is the Access Door Closed
570
Is a Cartridge Old
570
Using Library Explorer
571
Drives
577
Re-Enable Robot Remotely
587
Working with Connectivity
588
Capturing Snapshots
590
Capture a Network Trace
593
Updating Library Software
597
Updating Drive Firmware
610
Teaching the Library (Configuration and Calibration)
617
Saving and Restoring Library Configuration
619
Viewing the Drive Resource Utilization Reports
628
Setting up Advanced Reporting Options
634
Working with Verification Tests
640
Using the Partitions Defragmentation Tool
692
Removing Lodged Cartridges
695
Using Sift Sort
696
Exporting Media Via Sift/Sort
696
Capturing Sift Sort Screen Shot
700
Retrieving Mibs
700
Emailing or Saving an MIB File
700
Maintaining Air Filters
701
Removing an Air Filter
703
Replacing an Air Filter
704
Robot, Tower and Power Rail Health Checks
705
Working with Cartridges and Barcodes
707
Handling Cartridges Properly
708
Chapter 16 Working with Cartridges and Barcodes
708
Write-Protecting Cartridges
709
Supported Barcode Formats
710
Barcode Label Requirements
711
Installing Barcode Labels
711
Using Cleaning Cartridges
714
Managing and Moving Media
715
Importing Cartridges into Partitions
715
Exporting Cartridges from Partitions
717
Loading Drives
718
Unloading Drives
720
Moving Media Within a Partition
721
Partitions
721
Taking Inventory
724
Frequently Asked Questions
727
Other manuals for Quantum Scalar i6000
Installation Guide
384 pages
Manual
58 pages
Planning Guide
92 pages
Replacement
12 pages
Quick Start Guide
24 pages
4
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Quantum Scalar i6000 Specifications
General
Brand
Quantum
Model
Scalar i6000
Category
Storage
Language
English
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