Messages regarding paper
Roll feed unit err
Cause Corrective Action
T urn of f the printer , remove the Roll Feed Unit
momentarily , and then reinstall it.
( → P .143)
( → P .144)
The Roll Feed Unit is not working.
If the message is still displayed after you do this,
contact your Canon dealer for assistance.
No Roll Feed Unit.
Cause Corrective Action
The printer has received a print job that species
rolls, but the Roll Feed Unit is not installed.
Install the Roll Feed Unit and resend the print job.
( → P .144)
Sheet printing is selected.
Cause Corrective Action
Load a sheet and try printing again.Y ou have attempted to print a test print sheet or other
printer status information on a sheet, but no sheet
is loaded.
T o print on a roll instead, hold the Stop button for
more than a second to cancel printing, load a roll,
and then print.
( → P .88)
Manual printing is selected, but a roll is loaded.
Cause Corrective Action
Follow these step to reload a sheet.
1. Press the Load/Eject button.
The roll can now be removed.
2. Load paper of the type and size you have specied
in the printer driver .
The printer will resume printing.
If there is a printed roll in the Output T ray , follow
these steps to cut the roll and load a sheet.
1. Hold down the Stop button for a second or more
to cancel printing.
2. Select Paper Cutting in the printer menu and cut
the roll at the desired position.
( → P .132)
3. Load paper of the type and size you have specied
in the printer driver and resend the print job.
( → P .93)
A print job for manually printing on sheets was sent
when a roll is loaded.
Follow these steps when printing on a roll.
1. Hold down the Stop button for a second or more
to cancel printing.
2. Change the printer driver settings to match the roll
already loaded, and then resend the print job.
Error Message 689
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