Messages regarding printheads
PHeads: wrong pos.
Cause Corrective Action
The left Printhead is installed in the right position and
vice versa.
T urn of f the printer and wait at least three seconds
before restoring the power . If the message is
displayed again, contact your Canon dealer for
assistance.
Problem with Printhead x (x is L, R, or LR)
Cause Corrective Action
The Printhead nozzles are becoming clogged. If printing is faint, clean the Printhead .
( → P .625)
x printhead error (x is Left or Right)
Cause Corrective Action
An incompatible Printhead has been installed. Install a Printhead specied for use with the printer . If
“Printhead L” is displayed, install the Printhead L ; if
“Printhead R” is displayed, install the Printhead R .
( → P .626)
Open the T op Cover . If the Carriage is over the
Platen , replace the Printhead with a new one. If
“Printhead L” is displayed, replace the Printhead L ; if
“Printhead R” is displayed, replace the Printhead R .
( → P .626)
There is a problem with the Printhead .
If, after opening the T op Cover , you see that the
Carriage is not over the Platen , follow the steps
below .
1. T urn of f the printer and wait at least three seconds
before restoring the power .
2. Lift the T op Cover and make sure the Carriage
is over the Platen . If “Printhead L” is displayed,
install the Printhead L , and if “Printhead R” is
displayed, install the Printhead R .
( → P .626)
Error Message 699
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