d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
After you finish
If the problem persists, see the Getting help section.
Troubleshooting processors
Before you begin
CAUTION Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Procedure
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
7. If the problem persists, see the Getting help section.
System messages
For a list of event and error messages generated by the system firmware and agents that monitor
system components, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the
system continues a task. For example, before you format a hard drive, a message warns you that
you may lose all data on the hard drive. Warning messages usually interrupt the task and need you
to respond by typing y (yes) or n (no).
Note:
Warning messages are generated by either the application or the operating system. For
more information, see the documentation that shipped with the operating system or
application.
Diagnostic messages
The system diagnostic utility will generate messages if there are errors detected when you run
diagnostic tests on your system. For more information about system diagnostics, see the Using
system diagnostics section.
Alert messages
The systems management software generates alert messages for your system. Alert messages
include information, status, warning, and failure messages for drive, temperature, fan, and power
Troubleshooting your system
214 Dell PowerEdge R430 Owner's Manual
To Next Page
Loading...
Need help?
General