perating and Installation
Earlier versions of the data collection software
2000) do not process the CNI2’s additional
information but it can be viewed using a utility called Call Diagnostic Dump.
Starting the Call Diagnostic Dump Utility
2009 processes the CNI2’s information it creates a file called a “raw file
usually stored in the Data Processing folder and is usually in a sub folder called “Output”. Each
file has an extension of “.raw”. The filename itself is a conglomeration of the date, time and a
sequence number. It does not contain the unit’
s ID number, so finding the right file is somewhat
difficult. But the Diagnostic Dump utility does have a way to select only raw files that are
associated with a particular RUID.
In the next figure we show how a raw file is displayed. You will see that
appears at the top of the screen along with the time of the call.
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