↓ Ask your next level of support for assistance and report the problem.
This ends the procedure.
6. Copy the main storage dump to removable media (see “Copying a Main
Storage Dump” in the iSeries Service Functions information).
7. Report a Licensed Internal Code problem to your next level of support.
This ends the procedure.
LIC-PIP4
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
The IPL service function ended. Dedicated service tools (DST) was in the
disconnected status or lost communications with the IPL console because of a
console failure and could not communicate with the user.
Read the “Overview” on page 341 before continuing with this procedure.
1. Select function 21 (Make DST Available) on the control panel and press the
Enter key to start DST again.
Does the DST Sign On display appear?
Yes No
↓ Go to step 3 of this procedure.
2. Perform the following (see “Dedicated Service Tools (DST)” in the iSeries Service
Functions information):
a. Select the Start a Service Tool option.
b. Select the Licensed Internal Code log option.
c. Perform a dump of the Licensed Internal Code log to tape (see “Work with
Licensed Internal Code Log” in the iSeries Service Functions information).
d. Return here and continue with the next step of this procedure.
3. Perform a main storage dump (see “Perform a Main Storage Dump to Disk” in
the iSeries Service Functions information).
4. Copy the main storage dump to removable media (see “Copying a Main
Storage Dump” in the iSeries Service Functions information).
5. Report a Licensed Internal Code problem to your next level of support.
This ends the procedure.
LIC-PIP7
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
LIC PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 345
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