IBM i 830 User Manual

Contents
Safety and Environmental Notices . . . ix
Danger Notices .............ix
Caution Notices .............x
Attention Notices ............xi
Laser Safety Information ..........xi
Product Recycling and Disposal........xi
Battery Return Program ..........xi
Environmental Design ...........xi
Part 1. Problem Analysis ......1
Chapter 1. Starting Problem Analysis . . 3
Starting Problem Analysis ..........3
System Service Library Structure.......3
Starting Point for All Problems .......4
Using the Service Action Log .........9
Using the Product Activity Log ........11
UsingtheProblemLog..........12
Handling Problems for Non-critical Resources . . . 13
Analyzing Intermittent Problems .......14
Safety ...............14
Special Tools and Equipment .......14
How to Use This Intermittent Problem Section . 15
Correcting Intermittent Problems ......15
General Intermittent Problem Checklist ....16
How to Analyze the Intermittent Problem . . . 20
Intermittent Symptom Table ........20
Failing Area INT-PIP Table ........21
Analyzing IPL Problems ..........22
Start Analyzing IPL Problems Here .....22
Cannot Perform IPL from the Control Panel (No
SRC)................22
Cannot Perform IPL at a Specified Time (No
SRC)................23
Cannot Perform IPL from a Remote Location (No
SRC)................27
Cannot Automatically Perform an IPL after a
PowerFailure ............36
Analyzing Power Problems .........37
Start Analyzing Power Problems Here ....37
Cannot Power On System Unit (No SRC) . . . 38
Cannot Power On Secondary Frame or Unit (No
SRC)................42
System or Expansion Unit Cannot Become
PoweredOff.............56
Chapter 2. Unit Reference Codes . . . 59
How to Use This Section ..........59
SRCExceptionTable...........61
(0000) Control Panel Reference Codes......62
Control Panel Failing Items ........64
(1xxx) System Power Control Network (SPCN)
Reference Codes .............64
System Power Control Network Failing Items 116
(2105) Disk Unit Reference Codes.......117
Disk Unit Failing Items .........118
(2746) Twinaxial –Workstation Adapter Reference
Codes ................118
Workstation Adapter Failing Items .....119
(2748, 2763, 2778) Reference Codes ......119
Failing Items ............123
(2749, 2767, 2768, 2842, 2843, 284B) Reference
Codes ................124
Failing Items ............130
(2765, 2766) Reference Codes ........131
Failing Items ............133
(283C, 283D, 283F) Device Backplane Reference
Codes ................133
Failing Items ............134
(3490) Tape Unit Reference Codes ......134
Tape Unit Failing Items .........140
(3494) Tape Library Reference Codes .....140
Tape Library Failing Items ........142
(3570) Tape Unit Reference Codes ......142
Tape Unit Failing Items .........146
(3590) Tape Unit Reference Codes ......146
Tape Unit Failing Items .........150
(432x, 660x, 671x, 673x) Disk Unit Reference Codes 151
Disk Unit Failing Items .........153
(632x, 6330) Optical Storage Unit Reference Codes 154
Optical Storage Unit Failing Items .....156
(63A0) Tape Unit Reference Codes ......156
Tape Unit Failing Items .........160
(6A59) Workstation Adapter Console Reference
Codes ................160
Workstation Adapter Console Failing Items . . 161
(7208) Tape Drive Reference Codes ......162
(7208) Model 002 Tape Drive Reference Codes . . 162
Model 002 Tape Drive Failing Items ......166
(7208) Model 012 Tape Drive Reference Codes . . 166
Model 012 Tape Drive Failing Items .....172
(9348) Tape Unit Reference Codes ......172
(9427) Tape Unit Reference Codes ......173
Tape Unit Failing Items .........178
(A1xx, B1xx) Service Processor Reference Codes 179
Service Processor Failing Items ......182
(A6xx) LIC Reference Codes ........183
(A9xx, B9xx) Reference Codes ........183
(B003) Asynchronous Communications Reference
Codes ................183
Asynchronous Communications Failing Items 189
(B006) Common Licensed Internal Code Reference
Codes ................190
Common Licensed Internal Code Failing Items 194
(B070) Reference Codes ..........194
Failing Items ............202
(B075) Workstation Adapter Console Reference
Codes ................202
Workstation Adapter Console Failing Items . . 206
(B2xx) Logical Partition Reference Codes ....207
© Copyright IBM Corp. 2000, 2001 iii

IBM i 830 Specifications

General

Brand	IBM
Model	i 830
Category	Server
Language	English