IBM i 830 User Manual

SDIOP-PIP31
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
Introduction: Cache data associated with the attached devices cannot be found.
You were sent to this procedure from URC 9010.
1. Did you just exchange the storage I/O adapter as a result of a failure?
Yes No
↓ Go to step 6 of this procedure.
2. Reclaim the cache storage (see “Reclaim IOP Cache Storage” on page 947).
Note: The system operator may want to restore data from the most recent
saved tape after you complete the repair.
3. Does the IPL complete successfully?
Yes No
↓ Go to “Starting Point for All Problems” on page 4 to correct the
problem.
This ends the procedure.
4. Before completing this service action, perform the following:
a. Power off the system (see “Powering On and Powering Off the System and
Logical Partitions” on page 922).
b. Replace the cache directory card from the failed storage I/O adapter with
the cache directory card that came with the replacement storage I/O
adapter (see “Type 2748, 2763, 2778 – Cache Directory Card” on page 686).
c. Select the IPL type and mode that are used by the customer (see iSeries
Service Functions).
d. Power on the system.
5. Does the IPL complete successfully?
No Yes
↓ This ends the procedure.
6. Have the I/O cards been moved or reconfigured recently?
Yes No
↓ Go to step 9 on page 436 of this procedure.
7. Perform the following:
a. Power off the system (see “Powering On and Powering Off the System and
Logical Partitions” on page 922).
b. Restore all I/O cards to their original position.
c. Select the IPL type and mode that are used by the customer (see iSeries
Service Functions).
d. Power on the system.
8. Does the IPL complete successfully?
SDIOP PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 435

IBM i 830 Specifications

General

Brand	IBM
Model	i 830
Category	Server
Language	English