Flatbed motor service check
Actions Yes No
Step 1
Reseat the CCD ribbon cable on the JCCD1 connector on the
controller board.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Measure the voltage of pin 1 of the JFB1 connector on the controller
board.
Is the voltage equal to +24 V AC?
Go to step 3. Go to step 4.
Step 3
Replace the flatbed. See
“Flatbed removal” on page 435.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the controller board. See
“Controller board removal” on
page 409.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Flatbed home position service check
Actions Yes No
Step 1
Turn o the printer.
Does the CCD move and return to the home position?
The problem is
solved.
Go to step 2.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b Find the sensor (FB scanner home).
Does the sensor status change while toggling the sensor?
Go to step 4. Go to step 3.
Step 3
Reseat the home position cable on the JHS1 connector on the
controller board.
Does the problem remain?
Go to step 4. The problem is
solved.
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Diagnostic information
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