Actions Yes No
Step 3
Reinstall the ADF top cover.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the ADF top cover assembly. See
“ADF top cover
removal” on page 431.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Flatbed legal‑size scan service check
Actions Yes No
Step 1
a Open the ADF.
b Check if the X mark is visible and free of damage.
Is the X mark visible and free of damage?
Go to step 3. Go to step 2.
Step 2
Replace the flatbed cushion.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Open the ADF.
b Check if the X mark is in the rear right of the flatbed cushion.
Is the X mark in the rear right of the flatbed cushion?
Go to step 5. Go to step 4.
Step 4
Reinstall the flatbed cushion properly.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Perform scanner calibration. See “Scanner Calibration Reset”
on page 289.
b Send a scan job.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Replace the flatbed. See “Flatbed removal” on page 435.
b Send a scan job.
Does the problem remain?
Go to step 7. The problem is
solved.
7528
Diagnostic information
244