Actions Yes No
Step 18
Replace the controller board. See
“Controller board removal” on
page 409.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
ADF duplex service check
Actions Yes No
Step 1
Check if all the ADF motors run. See
“Motor tests” on page 289.
Does each motor run?
Go to step 2. Go to step 5.
Step 2
Check if the status of each ADF sensor changes while toggling the
sensor. See
“Sensor tests” on page 286.
Does the sensor status change while toggling the sensor?
Go to step 3. Go to step 5.
Step 3
Check if the actuator of each sensor is dirty or stuck.
Is the actuator dirty or stuck?
Go to step 4. Go to step 5.
Step 4
Clean the actuator.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Reseat the cable on the JADF1 connector on the controller board.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the ADF. See
“ADF removal” on page 426.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
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Diagnostic information
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