Troubleshooting Wireless LAN and
Ethernet Connections
R
efer to this section for information on errors involving wireless LAN and Ethernet connections.
For information on the Wireless Transmitter Utility, see the utility’s online help.
Problems and Solutions
Solutions to some common issues ar
e listed below.
Problem Solution
The camera displays a wireless error.
The camera displays a TCP/IP err
or.
The camera displays an FTP error.
Connection settings require adjustment. Check settings
for the wireless router, FTP server, or host computer and
adjust camera settings appropriately (
0 314, 0 335).
Check the error code, if any. For more information, see
“Error Codes” (0 368).
“Connecting to computer” does not
clear from the camera display
.
Check firewall settings (
0 319, 0 339).
The camera displays the message,
“Ethernet cable is not connect
ed”.
Select [USB-LAN] for [USB data connection] in the
network menu and then connect an Ethernet cable via
a third-party USB-to-Ethernet adapter inserted in the
camera’s USB data connector (
0 328, 0 351, 0 786).
The camera displays a “no memory
card” err
or.
The memory card is inserted incorrectly or not at all.
Check that card is inserted correctly (
0 82).
Upload is interrupted and fails to
resume.
Uplo
ad will resume if the camera is turned off and then
on again (
0 364).
The connection is unreliable.
If the camera is connected in infrastructure mode, check
that the rout
er is set to a channel between 1 and 8
(
0 770, 0 775).
367
Troubleshooting Wireless LAN and Ethernet
Connections
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