Bluetooth and Wi-Fi (Wireless Networks)
● Smar
t devices do not display the camera SSID (network name):
Navigate to the network menu and confirm both that [OFF] is selected for [Airplane mode]
and that [ON] is selected for [Connect to smart device]> [Pairing (Bluetooth)]> [Bluetooth
connection].
Confirm that [Connect to smart device]> [Wi-Fi connection] is enabled in the network menu.
Try disabling and re-enabling wireless network features on the smart device.
● The camera cannot connect to printers and other wireless devices:
The camera cannot establish wireless connections with devices other than smartphones, tablets, and
computers.
● Pictures cannot be uploaded to smart devices via auto upload:
If [Foreground] is selected for [Auto link]> [Link mode] in the SnapBridge
tab, pictures will
not be uploaded t
o the smart device automatically while the SnapBridge app is running in the
background. Pictures will only be uploaded when the SnapBridge app is displayed (running in the
foreground) on the smart device.
Check that the camera is paired with the smart device.
Check that the camera and smart device are configured for connection via Bluetooth.
Using the camera for such purposes as viewing videos or retouching pictures may interrupt
upload of pictures at a size of 8megapixels via the SnapBridge app. Try again after ending the
task in progress on the camera.
● The camera cannot download location data from the smart device:
The camera may be unable to download or display location data from smart devices depending
on the version of the operating system and/or SnapBridge app used.
If [Foreground] is selected for [Auto link]> [Link mode] in the SnapBridge
tab, location
data will not be downloaded t
o the camera. Instead, they will be embedded in photographs after
they are uploaded to the smart device.
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Problems and Solutions
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