Resolving System i Problems
Use this section to resolve problems configuring System i on TCP/IP networks.
Printer Cannot be PINGed
If you have problems pinging the printer:
•
Verify the configuration of System i, including the printer and any intervening devices such as
routers and bridges.
• Verify that the System i line description is varied on and the printer is turned on and displays a
status of READY.
• Verify that the System i TCP/IP interface is active.
If PSF/400 Terminates When Initialized
If PSF/400 terminates when you initialize it for IPDS printing and issues message PQT3603, check for
the following error codes.
•
10 means an incorrect RMTLOCNAME has been specified for the printer.
• 15 means that PSF/400 timed out waiting for the printer’s response. You should check the value
you entered for Activation Timer when using CRTDEVPRT.
• Codes 20-39 indicate a general communications failure. Make sure all of the components in your
network are operational, such as routers.
• Codes 40-59 indicate a logic error between PSF and the printer control unit.
Spooled Print File Remains in PND Status
Check the output queue with the command:
WRKOUTQ OUTQ (queuename)
This typically indicates that PSF/400 is waiting for a response from the printer.
This can be verified by displaying the QSPL subsystem, WRKACTJOB SBS (QSPL). If the status of the PDJ
job for the printer is SELW, then PSF/400 is waiting for a response from the printer. Make sure that the
printer is online and in READY status and that all network connections (for example, routers) between the
System i and the printer are active.
3. Configuring System i for an IPDS Printer
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