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SOS (SATO Online Services) Application (SOS users only)
How to Install the SOS Mobile Application
When the SOS (SATO Online Services) mode is enabled on the printer, a QR code is displayed on
the screen at the time of the error outbreak or the timing that is set to perform periodic notification. By
scanning the QR code with a tablet or a smartphone, you can check how to clear the error according
to the current printer information in the QR code. You can also contact your SATO technical support
center directly from this specialized application by phone or e-mail.
For instructions on installing the SOS mobile application, refer to the SOS Portal Site.
http://www.sato-sos.com/en/support/
How to Use the SOS Mobile Application
For instructions on using the SOS mobile application, refer to the SOS user manual.
http://www.sato-sos.com/en/support/sos_usermanual.pdf