Xerox WorkCentre 5230A User Manual

15 Problem Solving
366
Common Problems
If you are experiencing difficulties using the machine, check the suggestions in the
following tables for advice. If this does not remedy the problem, refer to
Fault Clearance
Procedure on page 349
.
Symptom Recommendation
The machine will not power on. • Check the power cord.
• Check that the power switch is in the ON
position.
• Check that the RESET button on the back
of the machine is not in the tripped
(popped up) position. Push the button to
reset.
• Check that the AC outlet is supplying
voltage. Connect another appliance to the
outlet to verify the voltage supply.
The document will not feed through the
document feeder.
• Check that the document feeder is not
overloaded. The document feeder can
hold a maximum of 50 sheets.
• Check that the document is fully inserted
into the document feeder.
The machine does not display the High
Capacity Tandem Tray (or one of the paper
trays) as one of the Paper Supply selections.
• Check that no paper trays are open. If a
tray is ajar, the machine cannot sense its
connection.
• Open and close each paper tray and the
High Capacity Tandem Tray. If this does
not rectify the problem, then power the
machine off and then on.
The machine does not display the finisher
options.
• Check that the cables from the finisher are
securely connected to the machine.
• Slide the Finisher into its correct position.
• The machine configures itself when
additional options are attached.
The machine does not accept documents into
memory.
• Check with the System Administrator
about available memory.
• If memory is almost full, print and delete
unnecessary files.
The machine displays a memory full error
message.
• Check with the System Administrator
about available memory.
• Divide the remaining pages of the job into
several small jobs and run the job again.
The machine displays a tray fault. • Follow the steps below.
1. Open the paper tray.
2. Move the paper tray guides away from
the paper.
3. Move the paper tray guides against the
paper so that they are just touching the
paper.
4. Power the machine off and then on.

Xerox WorkCentre 5230A Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Power supply type	AC
Dimensions (WxDxH)	640 x 652 x 1113 mm
Power requirements	220 – 240V, 50/60 Hz
Printer management	SNMPv1, SNMPv2c, SMTPv3, TCP/IP, IP
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	89 x 98.4mm - 297 x 420mm
Maximum internal memory	0.768 GB
Color all-in-one functions	scan, n
Compatible operating systems	Windows XP/Server 2003/Server 2008/Vista/7 Mac OS X 10.3 – 10.5 AIX 5Iv5.3 HP UX 11.0, 11i v2 Solaris 8/9/10 Linux Fedora Core 1/5 RedHat Enterprise Linux 4 SUSE x10
Dimensions (W x D x H) (imperial)	25.2 x 25.7 x 43.8 \
Acoustic power emissions (active, print, copy or scan)	72/38 dB
Scanner type	Flatbed scanner
Input color depth	24 bit
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Internal memory	512 MB
Processor family	PowerPC
Internal storage capacity	40 GB
Sound pressure level (printing)	22 dB
Display	-
Market positioning	Business
Envelopes sizes	C5, DL
Maximum print size	297 x 420 mm
Media weight (tray 1)	60 to 105 g/sm2
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Supported network protocols (IPv4)	TCP/IP, IPv6HTTP/HTTPS, LPR/LPD
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (average operating)	615 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	100000 pages per month
Recommended duty cycle	12000 pages per month
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %