Xerox WorkCentre 5230A User Manual

15 Problem Solving
370
Network-related Problems
Problem Solving Procedure
This section enables you to identify network-related machine problems. Use the
following steps to identify and solve a problem.
1. Resolve any local copier or fax problems first. Do not attempt to resolve a network
problem if the local copier and fax functions are not operating correctly.
2. Check that the machine has power and is switched on.
3. Check that the network cable is connected to the machine.
4. Check that the network cable is connected to the computer.
5. Check that the correct print driver for the machine is selected at the computer.
6. Check that the software application being used to send print jobs is set up
correctly.
7. If printing and faxing options are not available from a computer, re-install the print
driver on the computer.
8. Call the local Xerox Welcome Center, where a representative will assist in the
diagnosis and solution of the problem.
SMB
This section explains the troubleshooting procedures and restrictions while using an
SMB environment.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When the machine is not found from client computers
Cause Confirmation Method Action
The transport protocol is
different between the client
and the machine.
When selecting [Searching
as another computer] ([Start]
> [Find] > [Computer]) on the
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
Match the SMB transport
protocol between the
machine and each client.
The network (subnet) is
invalid.
When selecting [Searching
as another computer] ([Start]
> [Find] > [Computer]) on the
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
Set up the machine and client
computers on the same
networks.

Xerox WorkCentre 5230A Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Power supply type	AC
Dimensions (WxDxH)	640 x 652 x 1113 mm
Power requirements	220 – 240V, 50/60 Hz
Printer management	SNMPv1, SNMPv2c, SMTPv3, TCP/IP, IP
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	89 x 98.4mm - 297 x 420mm
Maximum internal memory	0.768 GB
Color all-in-one functions	scan, n
Compatible operating systems	Windows XP/Server 2003/Server 2008/Vista/7 Mac OS X 10.3 – 10.5 AIX 5Iv5.3 HP UX 11.0, 11i v2 Solaris 8/9/10 Linux Fedora Core 1/5 RedHat Enterprise Linux 4 SUSE x10
Dimensions (W x D x H) (imperial)	25.2 x 25.7 x 43.8 \
Acoustic power emissions (active, print, copy or scan)	72/38 dB
Scanner type	Flatbed scanner
Input color depth	24 bit
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Internal memory	512 MB
Processor family	PowerPC
Internal storage capacity	40 GB
Sound pressure level (printing)	22 dB
Display	-
Market positioning	Business
Envelopes sizes	C5, DL
Maximum print size	297 x 420 mm
Media weight (tray 1)	60 to 105 g/sm2
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Supported network protocols (IPv4)	TCP/IP, IPv6HTTP/HTTPS, LPR/LPD
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (average operating)	615 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	100000 pages per month
Recommended duty cycle	12000 pages per month
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %