Xerox WorkCentre 5230A User Manual

15 Problem Solving
386
E-mail Services
This section explains what to do when a problem occurs while using E-mail Print, Mail
Notice Service, Internet Fax, or Scan to E-mail feature.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
Problem Confirmation Method Action
Cannot receive e-mail.
(E-mail Print, Internet Fax)
Check if the E-mail address
of the machine is set.
Set the E-mail address of the
machine.
Check if [Receive E-mail] is
activated.
Activate [Receive E-mail].
Check if the SMTP Server IP
Address or POP3 Server IP
Address is set correctly.
Set the SMTP Server IP
Address or POP3 Server IP
Address.
Check if the POP3 Server
Login Name or POP3 Server
Password is set correctly.
Set the POP3 Server Login
Name or POP3 Server
Password.
Use CentreWare Internet
Services to check if [Enter
Rejected Domain Names] is
selected in [Domain Filtering]
and your domain is included
in the list of rejected domain
names.
Set [Domain Filtering] to [Off].
Or remove your domain
name from the list of rejected
domain names.
Check if your SMTP or POP3
server functions correctly.
Check your SMTP or POP3
server.
Cannot send e-mail.
(E-mail Notification Service,
Internet Fax, Scan to E-mail)
Check if the E-mail address
of the machine is set.
Set the E-mail address of the
machine.
Check if [E-mail Notification
Service] is activated.
Activate [E-mail Notification
Service].
Check if [Send E-mail] is
activated.
Activate [Send E-mail].
Check if the SMTP Server IP
Address or POP3 Server IP
Address is set correctly.
Set the SMTP Server IP
Address or POP3 Server IP
Address.
Use CentreWare Internet
Services to check if the E-
mail Notification Service
settings are set correctly.
Set the E-mail Notification
Service settings.
Use CentreWare Internet
Services to check if the
recipient e-mail addresses
are set correctly.
Set the recipient e-mail
addresses.
Check if your SMTP or POP3
server functions correctly.
Check your SMTP or POP3
server.

Xerox WorkCentre 5230A Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Power supply type	AC
Dimensions (WxDxH)	640 x 652 x 1113 mm
Power requirements	220 – 240V, 50/60 Hz
Printer management	SNMPv1, SNMPv2c, SMTPv3, TCP/IP, IP
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	89 x 98.4mm - 297 x 420mm
Maximum internal memory	0.768 GB
Color all-in-one functions	scan, n
Compatible operating systems	Windows XP/Server 2003/Server 2008/Vista/7 Mac OS X 10.3 – 10.5 AIX 5Iv5.3 HP UX 11.0, 11i v2 Solaris 8/9/10 Linux Fedora Core 1/5 RedHat Enterprise Linux 4 SUSE x10
Dimensions (W x D x H) (imperial)	25.2 x 25.7 x 43.8 \
Acoustic power emissions (active, print, copy or scan)	72/38 dB
Scanner type	Flatbed scanner
Input color depth	24 bit
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Internal memory	512 MB
Processor family	PowerPC
Internal storage capacity	40 GB
Sound pressure level (printing)	22 dB
Display	-
Market positioning	Business
Envelopes sizes	C5, DL
Maximum print size	297 x 420 mm
Media weight (tray 1)	60 to 105 g/sm2
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Supported network protocols (IPv4)	TCP/IP, IPv6HTTP/HTTPS, LPR/LPD
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (average operating)	615 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	100000 pages per month
Recommended duty cycle	12000 pages per month
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %