Xerox WorkCentre 5230A User Manual

Network-related Problems
387
Internet/Intranet Connection
This section explains the troubleshooting procedures and restrictions while using
Internet and intranet connections.
Troubleshooting
The possible problems and actions are as follows.
When you cannot connect to the Internet/intranet
Problem Action
Authentication service on a
remote server is not
supported on the machine.
Basic authentication only is supported on the machine.
NTLM/digest is not supported. Change to authentication
using SSL as security considerations require.
The remote cooperation
service and the machine
model options do not match.
If using remote services, purchase the corresponding
product, model, or options as necessary.
The IP address is not set
correctly.
Check the IP address setting. If the IP address is not set
correctly, supply a fixed IP address, or use DHCP or Autonet
to assign an IP address.
The IP gateway address is
not set correctly.
Enter the correct IP gateway address if connected to a proxy
server or a web server through an IP gateway.
The subway mask is not set
correctly.
Enter the correct subway mask that matches the operating
environment.
The DNS server address is
not set correctly.
Check the DNS server address.
The DNS server address
cannot be resolved.
Set the DNS server for resolving addresses.
• When using a proxy server:
Enter the DNS server address for resolving the proxy
server address.
• When not using a proxy server:
Enter the DNS server address for resolving the recipient
addresses.
The address to bypass proxy
server setting is incorrect.
Check whether only the address to bypass proxy is specified.
If the server is accessed using a direct IP address while
specifying an address to bypass proxy in FQDN format, the
registered server does not become an excluded object.
Therefore, an IP address can be used as the bypass proxy
address. Similarly, if the server is accessed using FQDN
format while specifying a direct IP address for the bypass
proxy address, the registered server does not become an
excluded object. Therefore, an FDQN format can be used as
the bypass proxy address.
The connected server or
proxy server is down.
Check that the server or proxy server you wish to connect to
is operating normally.
The network drops out or is
disconnected.
Check the network cable connections. A spanning tree
environment is recommended to construct a strong
environment against network interruptions.
Cannot communicate due to
the load on the server
application.
Wait a while and try again.

Xerox WorkCentre 5230A Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	4.3 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Power supply type	AC
Dimensions (WxDxH)	640 x 652 x 1113 mm
Power requirements	220 – 240V, 50/60 Hz
Printer management	SNMPv1, SNMPv2c, SMTPv3, TCP/IP, IP
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	89 x 98.4mm - 297 x 420mm
Maximum internal memory	0.768 GB
Color all-in-one functions	scan, n
Compatible operating systems	Windows XP/Server 2003/Server 2008/Vista/7 Mac OS X 10.3 – 10.5 AIX 5Iv5.3 HP UX 11.0, 11i v2 Solaris 8/9/10 Linux Fedora Core 1/5 RedHat Enterprise Linux 4 SUSE x10
Dimensions (W x D x H) (imperial)	25.2 x 25.7 x 43.8 \
Acoustic power emissions (active, print, copy or scan)	72/38 dB
Scanner type	Flatbed scanner
Input color depth	24 bit
Maximum scan area	297 x 432 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	30 cpm
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Internal memory	512 MB
Processor family	PowerPC
Internal storage capacity	40 GB
Sound pressure level (printing)	22 dB
Display	-
Market positioning	Business
Envelopes sizes	C5, DL
Maximum print size	297 x 420 mm
Media weight (tray 1)	60 to 105 g/sm2
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 215 g/m²
Supported network protocols (IPv4)	TCP/IP, IPv6HTTP/HTTPS, LPR/LPD
Standard interfaces	USB 2.0
Power consumption (standby)	95 W
Power consumption (average operating)	615 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	100000 pages per month
Recommended duty cycle	12000 pages per month
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %