Motorola MC32N0 User Manual

Problem Cause Solution
MC32N0 is not
programmed to
generate a beep.
If the MC32N0 does not beep on a good decode, set the application to
generate a beep on good decode.
MC32N0 cannot find
any Bluetooth devices
nearby.
Too far from
other Bluetooth
devices.
Move closer to the other Bluetooth device(s), within a range of 10 me-
ters (32.8 feet).
The Bluetooth
device(s) nearby
are not turned
on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not
in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer to
the device’s user documentation for help.
Cannot connect to
WLAN.
Access Point
(AP) does not
broadcast coun-
try code.
Disable 802.11d feature. On Android devices, touch > Wi-Fi >
> Advanced. Deselect the Enable 802.11d checkbox. On
WinCe devices, Fusion icon, Options > Regulatory option from drop-
down list. Deselect Enable 802.11d.
When trying to open File
Browser or other appli-
cations, the application
automatically closes.
The Internal
Memory is full.
Connect the MC32N0 to a host computer and delete files from Internal
Memory using the host computer.
Single Slot Serial/USB Cradle Troubleshooting
Table 13: Troubleshooting the Single Slot Serial/USB Charge Cradle
Problem Cause Solution
MC32N0 amber Charge
LED Indicator does not
light when MC32N0 in-
serted.
Cradle is not re-
ceiving power.
Ensure the power cable is connected securely to both the cradle and to
AC power.
MC32N0 is not
correctly seated.
Remove and re-insert the MC32N0 into the cradle, ensuring it is cor-
rectly seated.
Spare Battery Charging
LED does not light when
spare battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the battery adapter, ensur-
ing it is correctly seated.
Battery adapter
not correctly seat-
ed.
Remove and re-insert the battery adapter into the charging slot, ensur-
ing it is correctly seated.
MC32N0 battery is not
charging.
MC32N0 was re-
moved from cra-
dle or cradle was
unplugged from
AC power too
soon.
Ensure cradle is receiving power. Ensure the MC32N0 is seated cor-
rectly. If the MC32N0 battery is fully depleted, it can take up to five
hours to fully recharge a Standard Battery and it can take up to eight
hours to fully recharge an Extended Life Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Table continued…
164 | Maintenance and Troubleshooting
April 2015 | MN000887A01-B

Motorola MC32N0 Specifications

General

Brand	Motorola
Model	MC32N0
Category	Handhelds
Language	English