Unable to import the scanned document into the computer
Causes and ActionsYes/NoSymptoms
The printer is not powered on.CauseYesUnable to find scanner
If No, go to next symptom.
Turn the power on.Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
computer.
Cause
Connect the network cable to the computer.Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
machine.
Cause
Connect the network cable to the machine.
For information about network settings, refer to
the System Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
The Salutation port is not enabled.Cause
Enable the Salutation port.
For information about network settings, refer to
the System Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
The network connection between the computer
and machine is abnormal.
Cause
Check with your system administrator.Action
No Mailbox has been created.CauseYesUnable to open Mailbox
If No, go to next symptom.
Create a Mailbox.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
Mailbox password forgotten.Cause
Unable to verify password. Set the password to
Off, and then reset the password again.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Action
15-47Xerox
®
D95/D110/D125/D136 Copier/Printer
User Guide
Problem solving