Cisco 7925G User Manual

CHAPTER 11
Troubleshooting
This section provides troubleshooting information for your Cisco Unified Wireless IP Phone.
•
General Troubleshooting, page 141
•
Phone Administration Data, page 143
•
Use Quality Reporting Tool, page 144
•
Cisco Unified Wireless IP Phone 7925G Desktop Charger Problems, page 144
General Troubleshooting
This section provides information to help you troubleshoot general problems with your phone. For more
information, contact your system administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
Your phone is out of the wireless network access point service area.
When roaming with your phone, a green blinking light indicates
that the phone is still within the wireless service coverage area.
Note
•
You must log in to the Extension Mobility service.
•
You must enter a client matter code or forced authorization code after you
dial a number.
•
Your phone has time-of-day restrictions that prevent you from using some
features during certain hours of the day.
You cannot complete a
call
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
141

Cisco 7925G Specifications

General

Keypad number of keys	12
Display diagonal	2 \
Display resolution	176 x 220 pixels
Call waiting	Yes
Lines quantity	6 lines
Voice codecs	G.711a, G.722, G.729a, iLBC
Security algorithms	128-bit WEP, SSL/TLS, WPA
Supported network protocols	DHCP, TFTP, DNS, SCCP, SRST
Input voltage	100 - 240 V
Dimensions (WxDxH)	52 x 20 x 127 mm
Minimum system requirements	Cisco Unified Communications Manager 4.1, 4.2, 4.3, 5.1, 6.0, 6.1, 7.0 + Cisco Unified Communications Manager Express 4.3 +
Input frequency	50/60 Hz
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Product type	IP Phone
Product color	Gray
Safety	UL 60950, CSA 22.2 No.60950, EN 60950, IEC 60950, AS/NZS 60950, IEC 60529 (IP 54)
Certification	47 CFR 15 B ICES-003 B EN 55022 B AS/NZS CISPR 22 B CISPR 22 B VCCI B EN 61000-3-2 EN 61000-3-3 KN 22 EN 55024 EN 50082-1 EN 61000-6-1 EN 300386 EN 60601-1-2 KN
Compliance industry standards	IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.1X, IEEE 802.11e

Weight and Dimensions

Weight	138 g