Chapter 5 — Troubleshoot the Printer
PD43 and PD43c Commercial Printer User Manual 121
Upgrade Firmware from the Printer Web Page
You can upgrade the printer firmware from the printer web page. To
configure the printer from the web page, the printer must be turned on
and connected to your Wi-Fi or Ethernet network.
1 On your PC, open a browser.
2 In the Location or Address field, type the printer IP address and
press Enter. The printer web page appears.
3 Click Login in the upper right corner of the screen. The Login page
appears.
4 Type your Username and Password in the text fields and click
Login.
5 Click the Services tab and then select Firmware Upgrade. The
Firmware Upgrade screen appears, showing the current firmware
version.
6 Click Browse to locate the upgrade file, select it, and then click
Open.
7 Click Upgrade. The printer web page shows that it is upgrading
firmware on your printer.
Upgrade Firmware from a USB Storage Device
You can upgrade the printer firmware from a USB storage device.
1 Make sure the USB storage device has a single partition and is
formatted as FAT16 or FAT32.
2 Download the printer firmware from the Intermec website.
3 Copy the firmware upgrade file (typically in .bin format) to the root
of a USB storage device.
4 Insert the USB storage device into one of the USB host ports.
Note: For best results, Intermec recommends using a USB storage
device that contains no other files.
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