3.2 System and Subscriber Features
3.2.1 System Features
Description
System
management can be performed by the system manager and the message manager using an extension
telephone, or by the System Administrator using Web Maintenance Console.
An example of items which are programmed by the system manager include:
• Creating, editing, deleting, and resetting mailboxes
• Class of Service (COS) settings
• Changing the company greeting
An example of items which are programmed by the message manager include:
• General Delivery Mailbox maintenance
• Message notification settings
• Recording/deleting messages (system prompts, company greetings, custom service menus, system caller
names, etc.)
3.2.1.1 Alternate Extension Group
Description
A group of extensions that require a different call transfer sequence than other extensions and are therefore
placed into a separate group.
PC Programming Manual References
23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing—23.2 UM Configuration—[4-2]
Service Settings—Parameters—
Alternate Extension
3.2.1.2 Auto Forwarding
Description
Moves
or copies unplayed messages from one mailbox to another after a specified period of time has passed.
A message can be forwarded up to 9 times, and forwarding stops at the 9th designated mailbox. Note that you
cannot auto forward messages to the Mailbox Group, and messages marked as "private" cannot be forwarded.
Also, a message is never forwarded to the original sender of the message.
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/Personal
Custom Serv
3.2.1.3 Automated Attendant (AA)
Description
Allows you to direct incoming calls without the use of an operator. Callers can be redirected to the desired
extension in one of the following ways:
332 Feature Guide
3.2.1 System Features
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