2.4.3 Call Pickup
Description
An extension user can answer a call ringing at any other extension.
The following types are available:
Type Picking up Call Type
Directed A specified extension’s call.
Group A call within a specified call pickup group.
Call Pickup Deny:
Preventing other extensions from picking up calls ringing at your extension is also possible.
Caller Information Display before Call Pickup
PT/PS users such as colleagues can confirm the caller information of a call to another extension using the
DSS button before picking up the call.
Pressing
the corresponding DSS button will call the extension receiving the call rather than picking up the call.
While hearing the busy tone, the user can check the caller's information on the LCD. The call can be picked
up by pressing the same DSS button again.
[Example]
Outside Party
(01-2345-6789)
Telephone Company
PBX
Extn. 101
(Ringing)
Extn. 102
(Colleague)
Caller's name
Caller's number
Extension Status
DSS button
(Extn. 101)
Call Pickup Group Monitor
Through
call pickup group and extension settings, users of PTs (with a 3-line LCD or larger) such as colleagues
can view the caller information of a call to another extension which belongs to the same call pickup group. The
user can view the caller’s information on the LCD while their PT is in idle state. The call can be picked up by
pressing the ANSWER button.
Note
While the caller information is displayed on the LCD, going off
-hook will not answer the call.
Feature Guide 93
2.4.3 Call Pickup