• After a caller records the answers, the interview mailbox lights a message waiting lamp on the interview
mailbox owner
’s extension.
• When retrieving the messages, the subscriber only hears the answers to the questions.
In order to use Interview service, at least one interview mailbox must be created in the system.
® 20.1 UM Configuration—[1] Mailbox Settings
Callers will reach an interview mailbox when:
a. The Incoming Call Service of a trunk or port is set to "Interview Mailbox".
® 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—
Day, Night, Lunch,
and Break Mode - Incoming Call Service
b. The call service of a Holiday is set to "Interview Mailbox
".
® 23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
Service
c. A Custom Service or Personal Custom Service option is set to transfer callers to an interview mailbox.
® 23.3 UM Configuration
—[4-3] Service Settings—Custom Service
® 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—
Personal Custom Service
d. A subscriber has configured his or her mailbox so that unanswered calls are directed to the mailbox
’s
interview mailbox via Incomplete Call Handling, and has set Message Reception Mode to "Interview
Mode".
® 1.8.6 Other Features—
Interview Mailbox—Message Reception Mode
e. A subscriber with a logical extension has set Message Reception Mode to
"Interview Mode".
® 1.8.6 Other Features—
Interview Mailbox—Message Reception Mode
f. A subscriber transfers the caller to an interview mailbox.
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting— Interview Mailbox
User Manual References
Subscriber Operation
1.8.6 Other Features— Interview Mailbox
Manager Operation
2.2.1 System Manager Features— Setting Up Mailboxes
3.2.1.25 List All Names
Description
Allows
callers to listen to a list of all subscribers’ names and extension numbers in Automated Attendant service
or Custom Service.
Conditions
• This feature is only available when:
a. The subscriber’s name has been recorded.
b. The subscriber’s extension number is set.
c. The "Directory Listing" parameter for the subscriber’s Class of Service is set to "Yes".
• To return to the previous menu in Automated Attendant service or Custom Service, press
.
Feature Guide 343
3.2.1 System Features
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