3.2.1.8 Caller ID Call Routing
Description
Allows the System Administrator to store a maximum of 200 telephone numbers and assign a specific
destination (extension, mailbox, Mailbox Group, or Custom Service) to each telephone number for each time
mode (day, night, lunch, and break). When Caller ID information is received that matches one of the stored
telephone numbers, the call is automatically directed to its destination. Calls that are "Private" (when the
caller’s number is not received), "Out of Area" (when the caller is calling from an area that does not support
Caller ID), and "Long Distance" (when the caller made a long distance call) can also be directed to a specific
extension, mailbox or Custom Service.
Conditions
• The Company Greetings will not be played for callers when calls are routed by this feature.
PC Programming Manual References
23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing
3.2.1.9 Caller ID Screening
Description
Allows the Unified Messaging system to announce the name of the caller when transferring a call to an
extension from a preprogrammed caller (e.g., "You have a call from [name of caller]."). Caller names must be
recorded beforehand. Caller names can be recorded by each subscriber (Caller Name
Announcement—Personal) and for the entire system (Caller Name Announcement—System).
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Call Transfer—
Caller ID Screen
Feature Guide References
3.2.1.10 Caller Name Announcement
User Manual References
Manager Operation
2.2.1 System Manager Features— Setting Class of Service (COS) Parameters
3.2.1.10 Caller Name Announcement
Description
Allows you to store telephone numbers and record a caller name for each telephone number. The caller name
is announced when playing a message in their mailbox from one of the preprogrammed callers, when the
system directs a call to the subscriber from one of the preprogrammed callers (Caller ID Screening), and when
the system pages the subscriber by intercom (Intercom Paging).
336 Feature Guide
3.2.1 System Features
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