5.1.5 Operator Features
Description
Any extension or Incoming Call Distribution
(ICD) group can be designated as an operator.
This PBX supports the following types of operators:
Type Description
PBX operator An extension or incoming call distribution group can be assigned as a
PBX operator for each time mode (day/lunch/break/night).
Tenant operator An extension or incoming call distribution group can be assigned as a
tenant operator. The tenant operator may be the extension or incoming
call distribution group of another tenant.
[Example] Extension 110 in tenant 1 is the tenant operator of tenant 3.
Operator Call:
An extension user can call an operator by dialling the preprogrammed Operator Call feature number. The
destination of the Operator Call depends on the following:
– If the Tenant Service is not in use:
The call is directed to the PBX operator according to the corresponding time mode.
– If the Tenant Service is in use:
The
call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directed
to the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine the
PBX operator that the call is directed to.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
• A single extension or incoming call distribution group can be assigned as both a tenant operator and the
PBX operator.
• Tenant operators can be assigned individually for multiple tenants.
PC Programming Manual References
10.2 PBX Configuration—[2-2] System—Operator & BGM—
PBX Operator—Day, Lunch, Break, Night
14.6 PBX Configuration
—[6-6] Feature—Tenant—
Operator (Extension Number)
PT Programming Manual References
[006] Operator Assignment
Feature Guide References
5.1.3 Tenant Service
6.1 Capacity of System Resources
User Manual References
1.2.1 Basic Calling
1.12.1 Using the Telephones in a Hotel-type Environment
(Hospitality Features)
Feature Guide 481
5.1.5 Operator Features
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