PC Programming Manual References
20.1.2 UM Configuration
—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/Personal
Custom Serv—
Personal Custom Service
User Manual References
Subscriber Operation
1.8.6 Other Features— Personal Custom Service
3.2.2.22 Personal Greetings
Description
Are the greetings heard when a caller reaches a subscriber
’s mailbox. Subscribers can record 6 types of
personal greetings. The maximum recording time for each personal greeting is determined by the
subscriber’s COS. Personal greetings are used in the following priority:
1. Temporary Personal Greeting
Used to inform callers of the subscriber’s absence (e.g., "I’m out of the office today…"). The Temporary
Personal Greeting overrides other Personal Greetings; it is always played regardless of the time mode,
whether or not the line is busy, etc. This feature is automatically activated when the subscriber records a
Temporary Personal Greeting. He will then be asked whether it should be turned off the next time he logs
in to his mailbox. When the Temporary Personal Greeting is turned off, it will be deleted automatically and
other Personal Greetings will be played as normal.
2. Busy Signal Greeting
Played whenever the subscriber’s extension is busy.
3. Personal Greeting for Caller ID
Allows subscribers to record a maximum of 4 personal greetings that are played for calls received from
preprogrammed telephone numbers. Each greeting can be assigned to a maximum of 8 telephone
numbers.
4. Absent Message Greeting
Allows subscribers to assign a personal greeting to each of the PBX’s absent messages.
5. After Hours Greeting
Played when the system is in night mode.
6. No Answer Greeting
Played during business hours (day, lunch, and break modes) when:
– the caller is connected to the subscriber’s extension but the call is not answered.
– the caller logs in to the mailbox directly.
– the Busy Signal greeting or the After Hours greeting has not been recorded.
PC Programming Manual References
Section 21 UM Configuration—[2] Class of Service
21.1 UM Configuration—[2] Class of Service—Mailbox—
Personal Greeting for Caller ID
Feature Guide References
2.20.2 Absent Message
364 Feature Guide
3.2.2 Subscriber Features
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