3.2.1.12 Company Greeting
Description
Is a prerecorded message designed to greet all incoming callers and provide relevant information. A maximum
of 32 Company Greetings can be recorded, and a Company Greeting can be assigned for each time mode
(day, night, lunch, and break) and holiday for each Service Group. The start time of morning greeting, afternoon
greeting, and evening greeting can be set.
Conditions
• The System Manager can change the Company Greeting setting remotely by simply calling the Unified
Messaging system.
• The System Administrator can assign specific greetings for holidays.
PC Programming Manual References
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group— Day, Night, Lunch, and
Break Mode - Company Greeting No.
(Selection)
23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
Company Greeting No.
24.4 UM Configuration
—[5-4] System Parameters—Parameters—Daily Hours Setting
User Manual References
Subscriber Operation
1.8.4 Sending Messages—
Receiving External Delivery Messages
Manager Operation
2.2.1 System Manager Features— Changing the Company Greeting and Incoming Call Service Setting
2.2.2 Message Manager Features
—
Recording Messages
3.2.1.13 Company Name
Description
Is used by External Message Delivery Service when the intended receiver enters the password incorrectly 3
times. The Unified Messaging system announces the Company Name so that the receiver realises what
company placed the call to him or her.
User Manual References
Manager Operation
2.2.2 Message Manager Features
—
Recording Messages
3.2.1.14 Covering Extension
Description
Forwards
calls to a second extension when the first extension’s subscriber is not available to take the call. The
caller can also access the Covering Extension by pressing [0] while a Personal Greeting is being played, or
while leaving a message.
338 Feature Guide
3.2.1 System Features
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