Philips Pathology Scanner SG20 User Manual

Troubleshooting Slides scanned with a warning
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Pathology Scanner SG20 / SG60 / SG300
Description Possible cause Action
Slide label not flat on slide.
3
• Make sure that the slide label is added correctly,
see chapter “Adding barcodes” on page 30.
► Place the skipped slide in an empty rack, see
chapter “Placing slides in racks” on page 35.
► Place the rack in the store, see chapter “Placing
racks in the store” on page 36.
► Make sure that the handler is positioned at the right
end and close the store door.
An transfer error oc-
curred while scanning
The scanner lost its connection
with the IMS.
1
See chapter “Check network connection” on page 74
to make sure the scanner is connected to the IMS server.
1
) Issue caused by improper use.
2
) Possible causes: defect slide, incorrect slide preparation or hardware error.
3
) Issue caused by incorrect slide preparation.
Tab. 23: Issues with skipped slides
Slides scanned with a warning
Description Possible cause Action
No barcode detected Slide label and/or barcode is not
according to specifications.
2
Make sure that the slide label is prepared according to
specifications and placed on the designated barcode
area, see chapter “Barcodes” on page 100 and chapter
“Slide labels” on page 102.
Fig. 27: Slide label examples
Poor barcode quality.
2
Check the printer.
Note: For Data Matrix barcodes, a finder pattern is re-
quired. Two solid bars on the left and bottom side and
the dotted bars on the top and right side of the label
must be present. An incomplete, scratched or damaged
finder pattern (e.g. because the printer is not printing
well) will lead to an undetected barcode.

Philips Pathology Scanner SG20 Specifications

General

Brand	Philips
Model	Pathology Scanner SG20
Category	Laboratory Equipment
Language	English