Fault tracing 109
Fault tracing
What this chapter contains
This section explains common problems and their solutions. The LED indicators are
described in MicroFlex e190 indicators on page 111.
Problem diagnosis
If you have followed all the instructions in this manual in sequence, you should have
few problems installing the MicroFlex e190. If you do have a problem, read this
section first.
• In Mint WorkBench, use the Error Log tool to view recent errors and then check
the help file.
• If you cannot solve the problem or the problem persists, the SupportMe feature
can be used.
SupportMe feature
The SupportMe feature is available from the Help menu, or by clicking the button
on the motion toolbar. SupportMe can be used to gather information which can then
be
e-mailed, saved as a text file, or copied to another application. The PC must have
e-mail facilities to use the e-mail feature. If you prefer to contact ABB technical
support by telephone or fax, contact details are provided on the back cover of this
manual. Have the following information ready:
• The serial number of your MicroFlex e190 (if known).
• Open the Help, SupportMe menu item in Mint WorkBench to view details about
your system.
• The catalog and specification numbers of the motor that you are using.
• A clear description of what you are trying to
do, for example trying to establish
communications with Mint WorkBench or trying to perform fine-tuning.
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