When an Error Code Appears
0W20-08C
If printing is not successful due to an error, the print log screen displays an error code consisting of three digits. Check
the following to nd out causes and solutions for each error code.
#037
Memory is full.
● If a print job is queued, wait until the job is completed and try printing again.
● To print a document with many pages, divide it into multiple sections.
#099
Printing was canceled.
● When you cancel an operation, this error code is displayed, but this is not abnormal. Try printing
documents again as necessary.
#701
Authentication failed because an incorrect Department ID or PIN was entered when the Department ID
Management was activated.
● Enter the correct Department ID and PIN.
Continuing operating without entering a Department ID was attempted even though unknown-ID jobs
(functions that permit operations without a Department ID and PIN) were disabled in the Department ID
Management.
● Enable unknown-ID jobs in System Manager Mode in Remote UI.
Blocking Jobs When Department ID Is Unknown(P. 214)
#852
The machine turns OFF for some reason.
● Check whether the power plug is inserted into an outlet rmly.
Troubleshooting
366
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