The printer stops printing.
o
Does the current printer status show
Paused? (Windows)
If you stop printing or the printer stops printing
because of an error, the print queue enters a Pause
status. You cannot print in this status.
Double-click the printer icon in the Devices and
Printers, Printers, or Printers and Faxes folder; if
printing is paused, open the Printer menu and clear
the Pause check box.
o
Does the current printer status show
Paused? (Mac)
Open the status dialog for your printer and check
whether printing is paused.
(1) Select System Preferences > Printers &
Scanners (or Print & Fax) > Open Print Queue >
from the Apple menu.
(2) Double-click the icon for any printer that is
Paused.
(3) Click Resume Printer.
o
Are you using the Adobe
®
PostScript
®
3
™
expansion unit?
Printing using the Adobe
®
PostScript
®
3
™
expansion unit may have failed or been interrupted.
See the following for more details on the problem
and some possible solutions.
U “Adobe
®
PostScript
®
3
™
Expansion Unit” on
page 78
Your problem is not listed here.
o
Decide whether the trouble is caused by the
printer driver or the application. (Windows)
Perform a test print from the printer driver so that
you can check that the connection between the
printer and computer is correct and the printer
driver settings are correct.
(1) Make sure that the printer is turned on and in
ready status, and load A4 or larger paper.
(2) Open the Devices and Printers, Printers, or
Printers and Faxes folder.
(3) Right-click the printer icon, and select
Properties.
(4) In the Properties dialog, select the General tab
and click Print Test Page.
After a while the printer starts to print a test page.
❏ If the test page is printed correctly, the
connection between the printer and computer
is correct. Go to the next section.
❏ If the test page is not printed correctly, check
the items above again.
U “You cannot print (because the printer
does not work)” on page 190
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer.
U “Print Head Nozzle Check” on page 172
Check the next section if the nozzle check pattern is
not printed correctly.
SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Problem Solver
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