Margins appear in borderless
printing.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U “Setting Loaded Paper” on page 56
o
Are the paper settings correct?
Make sure that the paper settings of the printer
match the paper that you are using.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount
of enlargement to Standard.
U “Borderless Printing” on page 96
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
Are you using paper that supports
borderless printing?
Paper that does not support borderless printing
may expand or contract while printing so that
margins appear even when borderless is set. We
recommend using paper that is designed to support
borderless printing.
o
Try adjusting the cutter.
When there are margins on the top and bottom of
the roll paper while performing borderless printing,
try performing Adjust Cut Position from General
Settings. It may reduce the margins.
U “General Settings” on page 147
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading and Removing the Roll Paper” on
page 42
U “Loading and Removing Cut Sheets/Poster
Board” on page 50
If the paper is loaded correctly, check the condition
of the paper that you are using.
o
Is the paper loaded in the correct direction?
Load poster board in a portrait orientation. If they
are not loaded in the correct direction, the paper
may not be recognized and an error may occur.
U “Loading and Removing Cut Sheets/Poster
Board” on page 50
o
Is the paper wrinkled or creased?
Do not use old paper or paper with creases in it.
Always use new paper.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to
use it. If it is left out for a long time, the paper curls
up and gets damp so that it does not feed properly.
o
Is the paper wavy or curled?
If changes in temperature and humidity cause paper
to become wavy or curled, the printer may not be
able to recognize the paper size correctly.
Check the following points.
❏ Load the paper just before printing.
❏ Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Problem Solver
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