Speak to a Support Representative
Dial: (562) 276‐1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday
through Friday. Days and hours of support are subject
to change without notice. Toll or long distance charges
may apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and
date of purchase
❏ Computer configuration
❏ Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges,
ribbon cartridges, paper, and accessories from an
Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766). Or you can
purchase online at http://www.epsonstore.com (U.S.
sales) or http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
Technical Support Web Site
If you need the latest drivers, FAQs, manuals, or
videos, please visit Epson’s support website at https://
www.epson.com.tw/CustomerAndDownload
And, select your product.
Help for Users in Australia/New
Zealand
Epson Australia/New Zealand wishes to provide you
with a high level of customer service. In addition to
your product documentation, we provide the
following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify
and resolve problems. The dealer should always be the
first call for advise on problems; they can often solve
problems quickly and easily as well as give advise on
the next step to take.
Internet URL
Australia
https://www.epson.com.au
New Zealand
https://www.epson.co.nz
Access the Epson Australia/New Zealand World Wide
Web pages.
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on
the Helpdesk can aid you in installing, configuring
and operating your Epson product. Our Pre-sales
Helpdesk staff can provide literature on new Epson
products and advise where the nearest dealer or
service agent is located. Many types of queries are
answered here.
The Helpdesk numbers are:
Australia Phone: 1300 361 054
Fax: (02) 8899 3789
New Zealand Phone: 0800 237 766
SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Where To Get Help
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