System Maintenance 17-7
17.1.5 Checking Appearance
Check if there are any cracks in the covers:
Ultrasound system covers
Probe appearance.
External appearance of the ECG lead.
17.1.6 System Hard Drive Backup
To prevent deterioration or loss of data stored in the system hard drive (including patient info data,
preset data, etc.), create a backup copy of the hard drive at regular intervals.
17.2 Troubleshooting
If any persistent system malfunction is experienced, e.g., an onscreen error message, blank
imaging screen, absent menus, see the table below. If the failure cannot be resolved, contact the
Mindray Customer Service Department or a sales representative.
Troubleshooting Table
The system cannot
be powered on.
Abnormal power system or
incorrect connection of the
power cord.
Check that the system is plugged in.
Check that the plug has not become
loose or dislodged from the back of
the system.
The display has no
output.
The interval between turning
off and restarting the system
is too short – wait at least 20
seconds.
Turn off the system and wait at least
1 minute, then restart the system.
The display brightness or
contrast may be improperly
set.
Adjust the display brightness and
contrast.
The touch screen
displays the
characters and
menus but no
images.
The acoustic power, gain or
TGC controls are improperly
set.
Adjust the [A.Power] control, gain or
TGC control.
Check that a probe is
connected and/or fully
connected.
The system is in frozen
status.
The image quality
is degraded
The exam mode is incorrect.
Select an appropriate exam mode.
The image parameter
settings are incorrect.
Adjust the image parameters.