Xerox 4112/4127 Copier/Printer 10-1
System Administration Guide
10
Troubleshooting
SMB
This section describes the troubleshooting, notes and restrictions when using SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as follows:
When you cannot communicate with the printer
Cause Check point Remedy
The computer and the
machine are using different
protocols.
From Windows Start, Search and while
searching for other computers, Windows
cannot find Network Computer or the
4112/4127Teak copier/printer.
Configure the machine and
each computer to use the
same SMB operational
protocol.
The machine and the
computers belong to different
networks (subnets).
From Windows Start, Search and while
searching for other computers, Windows
cannot find Network Computer or the
4112/4127Teak copier/printer.
When the machine and the
computers are on different
networks, consult your
network administrator.
The host name for the
machine is already in use.
Print out the Printer Settings List to
confirm if “Duplicate Host Name” is
printed in the SMB status information.
Use the CentreWare Internet
Services to change the host
name to a unique name, or
initialize the machine
settings to the default
settings.
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