Troubleshooting
Xerox 4112/4127 Copier/Printer 10-9
System Administration Guide
When the print output is not as you expected
Notes and Restrictions
The following are the notes and restrictions for using TCP/IP (LPD).
Configuration on the Machine
• Take maximum care with the IP address settings. IP addresses are managed throughout
the system as a whole. The configuration should be performed only after consulting with
your network administrator.
• Subnet Mask and Gateway addresses may be necessary depending on the network
environment. Confirm with the network administrator and set up the necessary items.
• When the port status is set to Enable, it sometimes automatically switches to Disable if the
machine has insufficient memory. If this happens, either set an unused port to Disable, or
adjust the assigned memory size.
•Adjust the receiving buffer lpd (Spool) size according to usage. When the receiving buffer
lpd (Spool) size is smaller than the transmitted data, the machine may not be able to
receive the data.
An unrecoverable error occurred
during the printing process.
Confirm if any error messages
are displayed on the control
panel.
Restart the machine.
Switch on the machine after the
display completely disappears.
The machine is not set to the
transport protocol which
matches the protocol on the
computer.
Confirm the transport protocol
selected on the machine.
Select the transport protocol which
matches the transport protocol
used by the computer.
The data format the machine is
trying to process does not
match the data format of the
print data transmitted from a
computer.
Not applicable Ctrl-”D” will cancel the output.
Cause Check point Remedy
Selected print language on the
machine does not match the
print language of the print data.
Confirm the selected print
language on the machine and
the print language of the print
data.
Select the print language on the
machine to match the print data.
The computer is not using the
print driver supplied with the
machine (using a print driver
from another company).
Confirm if the print driver on
the computer is the one
supplied with the machine.
Select the print driver supplied
with the machine on the
computer. If it does not appear
on the selection list, install the
print driver supplied with the
machine and select it. The
operation is not guaranteed if
another print driver is used.
Cause Check point Remedy
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