Troubleshooting
Xerox 4112/4127 Copier/Printer 10-7
System Administration Guide
*:Refer to NetWare Online Documentation for configuration and operations.
When “Switch the machine off” is displayed
When the print output is not as you expected
When no notification is received
The possible causes, check points, and remedies when no notification is received on the
computer which submitted a print job are as follows:
There is another device on the
network with an identical device
name.
Switch off the machine and use
NWADMIN from a computer to
confirm that the status of the
printer object is “Standby.”
Use the “CentreWare Utilities”
CD-ROM from a computer to set
a different device name.
The NetWare port is not
functioning.
Print out Printer Settings List to
confirm if the network number is
left to “0000000” (NetWare
server down) if using IPX/SPX. If
using TCP/IP, confirm if the IP
address is left to “0.0.0.0” (static
address unspecified, or the
DHCP server is down).
For the case of IPX/SPX, start
the NetWare server. For the case
of TCP/IP, either set a static IP
address or start the DHCP
server.
Cause Check point Remedy
A NetWare problem occurred. Not applicable Restart the machine.
Switch the machine on after the
display completely disappears.
Cause Check point Remedy
The print language of the print
data and the print language
configured on the machine are
different.
Confirm the print language
on the machine.
Match the print language of the
print data and the print language
configured on the machine.
Cause Check point Remedy
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